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FAQ

Do I need to know what design style I'm looking for?

Not at all! There's so much overlap in design styles that it can be hard to nail down your look. If you have a Pinterest board or saved vision board to share, GREAT! If not we'll figure it out together

Can you work within my budget?

Absolutely! During the consultation, we'll explore your budget and preferences to ensure we align on your investment comfort level.

I want to do some DIY, are you able to design with that in mind?

YES! Nothing adds to a space like some peel and stick wallpaper am I right? While we work together we can discuss what DIY looks like to you and how you can implement them. For inspiration, feel free to check out the blog or social media for past projects.

Does it matter where I'm located?

Shayna By Design is done entirely online, so you can get designs wherever you are!

Do you purchase the furniture and decor?

Shayna By Design does not facilitate purchases on your behalf. Upon completion of the project, you will receive a comprehensive document containing links to where you can personally make your purchases.

Am I able to request new items after I receive my final design document?

While each project is unique, typically, once we've finalized and sent the agreed-upon design, additional requests cannot be accommodated. However, you're welcome to submit a Random Recs request for assistance with your new project.

Oh No! Something in my design is now out of stock, can you send me something new?

In the event that a component of the final design becomes unavailable, discontinued, or is no longer on sale within 2 weeks of the final design delivery, we will promptly seek out a suitable replacement for you. We advise purchasing our recommendations as soon as possible, as we cannot guarantee their availability in stock.

I'm having an issue with an item purchased, can you get my money back?

As an interior designer, I provide recommendations for products and materials based on thorough research and expertise. However, it's important to note that I have no affiliation with the recommended products or sellers, and therefore cannot be held responsible for their quality, performance, or any issues that may arise from purchases. Clients are encouraged to conduct their own due diligence before making any purchases based on my recommendations.

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